of services do you provide?
agency provides a wide range of services including: accommodation
-from deluxe hotels to basic self-catering rooms-, transportation
-from anywhere to any place within Greece, and at anytime-,
ticketing, guided tours & excursions, cruises, car rentals and
lots of other activities, like horseback riding, scuba diving, etc.
you specialize in any particular groups of clientele?
We can actually
cover more or less every need or request from any type of client.
However, due to the fact that the below mentioned types of clientele
are simply the ones that will generally book their holiday with a
travel agent through the internet more often than others, we have
accumulated special experience in honeymooners and gay/lesbian
travelers. Please don't misunderstand this: if you do not belong to
either one of these groups, you will be taken care after and spoiled
with exactly the same style!
Because we're simply
- 25 years of experience and thousands of satisfied clients, many of
which, year after year, trust Windmills for the organizing of their
vacation, can guarantee that the provided services are of the
highest possible standards.
- Any e-mail message that will arrive to our reservation office is
quickly -within 24 hours at the latest- and efficiently replied,
offering advice and information about any destination to the
- Our relationships with the hoteliers and the other businessmen on
each destination, allow us to achieve the best rates on
accommodation and the other provided services.
- Our long activity in tourism guarantees that from the moment a
visitor sets foot on the destination, we are able to deal with any
kind of problem and solve it as quickly as possible.
- Finally, we may be dealing with hundreds of customers daily, but
we are really careful to acknowledge that every visitor has an
individual personality. Please let us know of your special needs and
wishes, and we'll be glad to form a tailor-made vacation package
especially fitting your case.
How do I book
my vacation with you via internet?
easy as it sounds: In 3 simple steps!
One: Visit any one of our destination web sites and browse
through all the packages, ticketing, accommodation, etc., that we
us an e-mail with your request. We'll need the dates when you've
decided to travel, the destination you wish to visit, your
approximate budget and the type of accommodation where you'd prefer
to stay - what type of room you'd need and 2-3 preferred hotels
which you can choose from the ones listed in our site.
can send this email to the address: email@example.com.
After we receive it, we'll check out availability at the requested
accommodation for the specific dates, and reply back to you with an
availability confirmation email or any alternative suggestions (if
the requested hotels are fully booked). Attached to that message,
you will usually find a charge authorisation form through which the
payment of a deposit amount is made.
Two: Print out and send us through fax the Charge Authorisation
form (which we send to you) filled in with the needed information
and the requested deposit amount, along with a copy of your
identification card or passport and a copy of both sides of your
requested deposit amount is usually 50% of the total reservation
cost, the balance due 4 weeks prior to your arrival. If the
reservation is made less then a month prior to the arrival, the
total reservation cost is required at once. Our fax number where you
can send the form is +30 (210) 9916383 in Athens and +30 22890 22066
in Mykonos. After we have received this form, we proceed with
booking your room, charging your credit card for the agreed amount,
and issuing your e-vouchers. Our amendment and cancellation policy
is explicitly mentioned in that form.
Three: Receive your e-vouchers through our second mail and print
them out. You're ready!
course, the first step takes usually the longest time, as most of
the travellers need a lot of information and advice before they
decide about the specific accommodation they'll choose and the
destinations they'll visit. A useful tip to lessen the time needed
for the reservation, would be to visit our official site at
www.windmills-travel.com pick a look at the information given on
each destination and study well the list of hotels to find which
would be close to your style and budget.
go directly to our online e-shop to browse and to purchase :
about gay visitors?
A very important
aspect of our activities has to do with the Gay Market, which forms
a big portion of the clientele on the island of Mykonos. Through the
hard work of our specialized Gay Department in this field we have
established ourselves as the leading Gay Travel Specialist in
Greece. Our agency is a member of IGLTA (we're actually the first
Greek agency that joined the Organization) and our office is
responsible for the annual updates for Greece in the Ferrari and
Frommer's Guides, the widely acclaimed gay travel books. Our clients
include specialised Gay travel tour operators/travel agents from
Italy (Arcoturismo), Spain, the USA (Above and Beyond tours, Club
Exotika), Germany (Jornada, Teddy Travel, Reisebuero am Hellkamp),
France (Eurogays), the UK (Man Around/Sensations, Galeria Travel)
and Switzerland to mention a few, as well as numerous direct clients
who call us from all over the world. For these we provide
accommodation in carefully selected gay friendly establishments and
services such as transfers, and expert advice on where to go and
what to do.
it safe to send you my credit card information through fax or email?
Through all the
years that our agency is operating, not one single case of misusing
of personal information was reported from any client to us. However,
for additional safety you can use alternative ways of sending us the
information: for example, you can leave the last 4 digits of your
credit card number uncompleted in the charge authorisation form, and
send them to us through an e-mail, or even by giving us a call.
When is the best time to book my room?
good piece of advice would be to book your vacation as early as
possible. The rooms that offer a good quality of standards for a
fair price are not as many as you'd imagine. Especially if you're
planning to visit the island during July or August, it would be
hopeless to search for a good deal after the summer has begun. If
you're interested in the low or middle season the possibilities are
better, but then again it would be wise to book at least a couple of
months before your arrival.
worry if you're not yet sure about the destination you wish to visit
or the hotels you wish to stay at. Send us an email with your
general request, and we'll be glad to give you all the needed
information, organize your holidays and guide you further to the
What if I've made a booking and I wish to cancel?
you wish to cancel a confirmed booking for any reason and at any
time, a sum of 45 Ä will be charged to cover administration costs.
In the event of cancellation the following cancellation charges will
Period before beginning of services
as a Proportion of Total Invoiced Cost
days - 20 days
days - 10 days
days - 0 days
case a cancellation is made more than 30 days prior to your arrival,
a charge of 10% of the total reservation cost plus the
administrative fee of 45 Ä will be applied.
you have any further questions or comments, please donít hesitate
us at Windmills
Travel. Our experienced staff is professional,
courteous, fast, and efficient; and we are here to serve all of your
travel needs in Greece.
here to request our services in a destination that is
not featured in this list.